Privacy Policy
Ceratonia Gardens · Last updated: 5 June 2026
1. Who We Are
This website is operated by Ceratonia Gardens. We are committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
Data controller: Ceratonia Gardens
Contact for data matters: info@ceratoniagardens.com
2. What Data We Collect
We collect personal data in the following ways:
Contact form
When you use our contact form, we collect your name and email address, and any information you choose to include in your message. This is used solely to respond to your enquiry.
Newsletter sign-up
If you subscribe to our newsletter, we collect your name (if provided) and email address. This data is stored and managed via EmailOctopus, our email marketing platform.
Analytics
We use Google Analytics to understand how visitors use our site. This collects anonymised data about your device, browser, location (at country/region level), and pages visited. Google Analytics uses cookies to do this — see Section 5 for more detail.
3. Legal Basis for Processing
We process your data on the following legal bases:
Consent — for newsletter subscriptions and analytics cookies
Legitimate interests — for responding to enquiries submitted via the contact form
4. How Long We Keep Your Data
Contact form enquiries: retained for up to 2 years, or until no longer needed for the purpose it was collected
Newsletter subscribers: retained until you unsubscribe or request deletion
Analytics data: retained according to Google Analytics default retention settings (up to 26 months)
5. Cookies
Our website uses cookies. Cookies are small text files placed on your device that help the site function and allow us to understand how it is used.
Google Analytics cookies
These cookies collect anonymised data to help us understand visitor behaviour, such as which pages are most visited and how long visitors stay. You can opt out of Google Analytics tracking at any time via Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
6. Third-Party Services
We use the following third-party services that may process your personal data:
EmailOctopus
Our newsletter is managed through EmailOctopus. If you subscribe, your email address and name (if provided) will be stored on EmailOctopus servers. You can view their privacy policy at https://emailoctopus.com/legal/privacy
Google Analytics
We use Google Analytics (provided by Google LLC) to collect anonymised website usage statistics. Google may transfer data to servers in the United States. Google is certified under the EU-US Data Privacy Framework. You can view Google's privacy policy at https://policies.google.com/privacy
7. Your Rights Under GDPR
As a resident of the EU or EEA, you have the following rights regarding your personal data:
Right to access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your data
Right to restrict processing — you can ask us to limit how we use your data
Right to data portability — you can request your data in a portable format
Right to object — you can object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at: info@ceratoniagardens.com
We will respond within 30 days. You also have the right to lodge a complaint with the Portuguese data protection authority (CNPD) at www.cnpd.pt
8. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS, and access to any data we hold is restricted to authorised personnel only.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Ceratonia Gardens
Email: info@ceratoniagardens.com
Website: ceratoniagardens.com